Administrative Office Specialist

We are glad to see you are interested in the Administrative Specialist program. A visit with Enrollment Services is a great way to get your questions answered. Attend a Tuesday virtual information session, a Wednesday in-person information session or schedule a one-on-one video chat appointment today.

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Program Information

The Anoka Technical College Administrative Specialist program offers Associate of Applied Science (AAS) degree, diploma and certificate options. The central objective of the program is to assist students in developing and preparing for an office job. Courses are designed to develop

  • Basic office skills
  • Keyboarding and computer operation skills
  • Oral and written communication skills
  • Basic accounting
  • Good work attitudes and habits
  • Professional behavior patterns

The Anoka Technical College Administrative Office Specialist program offers an Associate of Applied Science (AAS) degree is a 60-credit program that prepares students with the broad range of technical and communications skills needed for success in today’s office work environment. Students will gain competence in word processing, spreadsheet, database, and presentation software. Keyboarding speed and accuracy is developed while grammar, punctuation and writing skills are polished. Students study bookkeeping theory and learn general ledger software in order to prepare them for general bookkeeping or accounts receivable or accounts payable positions. Students are well prepared to fulfill any office support position and may advance to office management.

Program Learning Outcomes

  1. Exhibit effective interpersonal skills and professional attitudes by demonstrating the ability to communicate with authority figures and peers; follow work rules and expectations appropriately; maintain confidentiality; and recognize an appropriate business appearance. 
  2. Demonstrate the ability to express thoughts clearly, concisely, and appropriately in verbal and written format by consistently using correct mechanics, grammar, format, and message approach (direct, indirect).
  3. Demonstrate the use of critical thinking skills to analyze and solve business problems by demonstrating the ability to define problems, find relevant information, synthesize and evaluate information, and implement decisions.
  4. Demonstrate proficiency in keyboarding speed and accuracy and knowledge of correct document formatting.
  5. Demonstrate technical competency by utilizing a wide range of software applications necessary for business office operations; demonstrates initiative in learning to use new technology, and applies new technology accurately in office settings.
  6. Demonstrate knowledge of roles and functions of various professionals; collaborate and problem-solve as part of the office team.   
  7. Demonstrate ability to set priorities, organize work, and sequence tasks appropriately, and consistently complete projects on a schedule. 
  8. Demonstrate the ability to perform mathematical calculations necessary in business applications including accounting, by working with percentages; decimals and fractions; understanding accounting principles as they are applied to business office bookkeeping; and using formulas for creating spreadsheets and databases.
  9. Develop and evaluate customer service skills by ascertaining the characteristics of a customer service organization and using customer service skills in servicing customers professionally.
  10. The Administrative Office Specialist AAS degree includes all technical courses along with 15 Minnesota Transfer Curriculum general education credits to help provide a well-rounded education. The completion of a degree shows commitment and dedication and can be advantageous for students seeking jobs beyond entry level or with employers who require a degree.    


Career Opportunities

Administrative office specialists perform a full range of office responsibilities. They collaborate with administrators and other support personnel to ensure efficiency and accuracy in all office tasks.  This includes employing a variety of software packages which may include word processing, database, presentation, desktop publishing, electronic calendaring and meeting, and bookkeeping software.   
 
Other types of responsibilities include executing mail procedures, preparing communications, such as emails, invoices, reports, and other correspondence, maintain filing systems, both electronic and physical, managing accounts and performing bookkeeping duties. In some offices, administrative office specialists may be responsible for one or two of these areas. In a small office, they may be responsible for all of them.

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development.

Course Prerequisites

Some courses in this program may require a prerequisite. Please see course descriptions for more details.

Program Sequence

 
 MnTC General Education Requirements
This program requires completion of the following fifteen credits of general education from at least three goal areas of the Minnesota Transfer   Curriculum (MnTC). Refer to the MnTC course list for elective courses:
 INTS 1000
 Critical Thinking Applications for College (Goal 2) 3
 MnTC Electives
  12
 Fall Semester 15
 ADSC 1003  Introduction to Keyboarding and Speedbuilding 2
 ADSC 1197  Microsoft Word 
4
 COMP 1002
 Computer Technologies for Communication
2
 INTS 1000
 Critical Thinking Applications for College
3
 MnTC Elective

4
 Spring Semester 15
 ADSC 1010
 Keyboarding I 3
 ADSC 1031  Business English Skills
3
 ADSC 1181
 Microsoft Access
2
 ADSC 1206  Written Business Communications
4
 Technical Elective
 See technical elective list below
3
 Fall Semester 15
 ADSC 1045  Administrative Office Procedures
4
 ADSC 1054
 Office Bookkeeping
4
 ADSC 1162
 Microsoft PowerPoint
2
 ADSC 1171
 Microsoft Excel 2
 Technical Elective
 See technical elective list below
3
 Spring Semester 15
ADSC 1142  Integrated Software Applications
4
 MnTC Electives
 
8
 Technical Elective
 See elective list below
3
 Program Electives  Choose any nine technical elective credits from the following list of courses:
 Any SMGT courses
 
 
 ADSC 1006
 Business Law
4
 ADSC 1115
 Legal Procedures
5
 ADSC 1451
 Technology Tools for the Workplace 3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

Part-Time Options

Students can choose to complete this program part-time. Part-time students will take longer to complete their program than students who follow the full-time sequence listed on the official program guide (see the program guide PDF under the LINKS section to the right). Because every course may not be offered each semester, it is important for part-time students to reach out to their faculty advisors for help in planning their long-term, part-time course sequence.

If you need help picking out your first semester courses, reach out to your faculty advisor or enrollment services (contact info can be found under the “Contact” section on the top right portion of this page). 

PDF Part-time Options

Graduation Requirements

Students must earn a cumulative 2.0 GPA or higher to be eligible for graduation from this program.

Faculty

Darla Cullen
DCullen@anokatech.edu

Deb Catlett
DCatlett@anokatech.edu

Enrollment Services
EnrollmentServices@anokatech.edu
763-576-7710


 

 

The Anoka Technical College Administrative Office Specialist diploma is a 39-credit program that prepares students with the broad range of technical and communications skills needed for success in today’s office work environment. Students will gain competence in word processing, spreadsheet, database, and presentation software. Keyboarding speed and accuracy is developed while grammar, punctuation and writing skills are polished. Students study bookkeeping theory and learn general ledger software in order to prepare them for general bookkeeping or accounts receivable or accounts payable positions. Students are well prepared to fulfill any office support position and may advance to office management.

Program Learning Outcomes

  1. Exhibit effective interpersonal skills and professional attitudes by demonstrating the ability to communicate with authority figures and peers; follow work rules and expectations appropriately; maintain confidentiality; and recognize an appropriate business appearance.
  2. Demonstrate the ability to express thoughts clearly, concisely, and appropriately in verbal and written format by consistently using correct mechanics, grammar, format, and message approach (direct, indirect).
  3. Demonstrate the use of critical thinking skills to analyze and solve business problems by demonstrating the ability to define problems, find relevant information, synthesize and evaluate information, and implement decisions.
  4. Demonstrate proficiency in keyboarding speed and accuracy and knowledge of correct document formatting.
  5. Demonstrate technical competency by utilizing a wide range of software applications necessary for business office operations; demonstrates initiative in learning to use new technology, and applies new technology accurately in office settings.
  6. Demonstrate knowledge of roles and functions of various professionals; collaborate and problem-solve as part of the office team.
  7. Demonstrate ability to set priorities, organize work, and sequence tasks appropriately, and consistently complete projects on a schedule.
  8. Demonstrate the ability to perform mathematical calculations necessary in business applications including accounting, by working with percentages; decimals and fractions; understanding accounting principles as they are applied to business office bookkeeping; and using formulas for creating spreadsheets and databases.
  9. Develop and evaluate customer service skills by ascertaining the characteristics of a customer service organization and using customer service skills in servicing customers professionally.

Career Opportunities

Administrative office specialists perform a full range of office responsibilities. They collaborate with administrators and other support personnel to ensure efficiency and accuracy in all office tasks.  This includes employing a variety of software packages which may include word processing, database, presentation, desktop publishing, electronic calendaring and meeting, and bookkeeping software.   
 
Other types of responsibilities include executing mail procedures, preparing communications, such as emails, invoices, reports, and other correspondence, maintain filing systems, both electronic and physical, managing accounts and performing bookkeeping duties. In some offices, administrative office specialists may be responsible for one or two of these areas. In a small office, they may be responsible for all of them.

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development.

Course Prerequisites

Some courses in this program may require a prerequisite. Please see course descriptions for more details.

Program Sequence

 Fall Semester
13
 ADSC 1003  Introduction to Keyboarding and Speedbuilding
2
 ADSC 1162  Microsoft PowerPoint
2
 ADSC 1197
 Microsoft Word
4
 COMP 1002
 Computer Technologies for Communication
2
 INTS 1000
 Critical Thinking Applications for College (Goal 2)
3
 Spring Semester
16
 ADSC 1010  Keyboarding I
3
 ADSC 1031
 Business English Skills
3
 ADSC 1142
 Integrated Software Applications
4
 ADSC 1181  Microsoft Access
2
 ADSC 1206
 Written Business Communications
4
 Fall Semester   
10
 ADSC 1045  Administrative Office Procedures
4
 ADSC 1054  Office Bookkeeping
4
 ADSC 1171  Microsoft Excel
2

Part-Time Options

Students can choose to complete this program part-time. Part-time students will take longer to complete their program than students who follow the full-time sequence listed on the official program guide (see the program guide PDF under the LINKS section to the right). Because every course may not be offered each semester, it is important for part-time students to reach out to their faculty advisors for help in planning their long-term, part-time course sequence.

If you need help picking out your first semester courses, reach out to your faculty advisor or enrollment services (contact info can be found under the “Contact” section on the top right portion of this page). 

PDF Part-time Options

Graduation Requirements

Students must earn a cumulative 2.0 GPA or higher to be eligible for graduation from this program.

Faculty

Darla Cullen
DCullen@anokatech.edu

Deb Catlett
DCatlett@anokatech.edu

Enrollment Services
EnrollmentServices@anokatech.edu
763-576-7710