Administrative Specialist Program
Complete A.A.S. program description 
Complete Diploma program description
Program Description
The Administrative Specialist program consists of a core of administrative courses designed to develop basic office skills, including keyboarding, oral and written communication, accounting, and computer operations. Students receive extensive training on the most current software packages including word processing, spreadsheets, database, presentation graphics and desktop publishing. Practical application and decision making are emphasized throughout the program.
The central objective of the Administrative Specialist program is to assist students in developing and preparing students for anoffice job. Courses are designed to develop good work attitudes and habits, professional behavior patterns, along with high level skill development, all necessary for success in the business world.
The certificate program is intended for people who are currently employed in an office setting and need to upgrade their skills. The certificate has credit transferability to the Administrative Specialist diploma and A.A.S. program.
Industry Description
The Administrative Specialist performs many of the traditional administrative support functions, such as creating correspondence, handling mail, filing manually or electronically, transcribing business correspondence from machine dictation, answering telephones, operating copying/faxing equipment, performing accounting transactions, managing office supplies and making travel arrangements. In addition, they are often asked to research data via the Internet and other sources and to create a variety of projects with minimal direct instructions, utilizing their business knowledge and software skills to determine how a project might best be designed and carried out.
Because computers often allow managers and executives to perform much of their own word processing, Administrative Specialists in these offices are freed to take on project management duties, support several members of the professional staff, and work as part of a team.
The office duties an Administrative Specialist might be asked to perform may vary depending on the size of the office and the number of people supported by that specialist.
ACCUPLACER Test Requirement: ACCUPLACER testing in math, reading and writing. Any needed developmental courses must be completed before receiving a diploma or an A.A.S award.
Program Essentials
Length of Program
Administrative Specialist AAS Degree 64 credits
Administrative Specialist Diploma 45 credits
Office Assistant/Receptionist Diploma 38 credits
Administrative Specialist Certificate 28 credits
Office Assistant/Receptionist Certificate 27 credits
Start Dates
Fall Semester August
Spring Semester January
Program Contact
Patricia Rishavy
Phone: (763) 576-4837
E-mail: prishavy@anokatech.edu
For information on how to apply or to schedule a campus tour, contact the Admissions Office.
Phone: (763) 576-4850
E-mail: info@anokatech.edu
