Communicating Through Tough Issues
Communicating Throughpicture of coworkers working on tough issues
Tough Issues
HBHS 1001, Course # 983

 

Date: Thursday, June 10, 2010

7.5 HRCI PRE-APPROVED RE-CERTIFICATION CREDITS

 

PARTICIPANTS WILL GAIN THE SKILLS TO:

  • Identify four common communication styles.
  • Understand and instantly access five awareness components which affect communication.
  • Actively listen to others using "The Listening Cycle".
  • Resolve the toughest issues by using the “Resolution Flower”.
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Under: Business & Management group click the link for Communicating Through Tough Issues.

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