ADSC - Quality & Performance Improvement in Healthcare - 00003498

Description: This course focuses on the theory, practice and management of performance and quality improvement processes in healthcare organizations. Students will be assessed on both individual and group work. Topics include performance improvement activities and tools, customer satisfaction, case management, infectious disease control, risk management, quality and safety of patient care, human resources, analysis of performance improvement data, performance improvement tools, change management, and the accreditation, certification and licensure process. (Prerequisites: ADSC1221)

Credits: 3.00

MNTC Goals:

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